*We have updated our return policy due to the recent pandemic circumstances. Please refer to our 'COVID-19 Policies' page for more information and our updated policies.*
From the time you receive your purchase, you have 7 days to return it to obtain a refund. *online orders only*
If 7 days have gone by since your purchase, your purchase is no longer eligible for a refund but can be exchanged or used for store credit. Please ship the item(s) back to 1500 South Pearl Street. Denver, CO 80210.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with tags attached.
SALE ITEMS, SWIMSUITS, LINGERIE, ACCESSORIES, JEWELRY, AND FOOTWEAR ARE FINAL SALE.
Final sale info: We understand that final sale purchases can be frustrating. However, please know that pricing on final sale items are below cost and discounting this low is rare. Because of this, we need to be strict about not accepting any returns on final sale items. We hope you can understand our position. If you need assistance with sizing or fit, we are here to help.
REFUNDS (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
To return your product, you should mail your product to: 1500 S. Pearl St Denver Colorado US 80210
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.